Managing Working Capital for your Startup

by

Varun Chawla

Varun Chawla

Managing a startup feels a bit like juggling, right? You’ve got to keep growth, operations, and your team all in the air without dropping a single ball.

But what if I told you that one of the most important things you're juggling is invisible? It's called working capital, and if you don’t keep an eye on it, all those other balls you’re trying to manage could come crashing down.

In this guide I will show you how to manage your working capital efficiently for your start-up's growth

Think of working capital as the cash cushion your business needs to survive the day-to-day. It’s the money you use to pay bills, buy inventory, and keep the lights on. In short, it’s the fuel that keeps your startup running smoothly.

But here's the kicker—if you don’t manage your working capital effectively, it doesn’t matter how many sales you’re making or how quickly you're growing. You can still run out of money and face a cash flow crunch.

Managing working capital isn’t just about making sure you have enough money today. It’s about making sure you have enough cash tomorrow, next month, and beyond. It's about getting paid on time, paying your suppliers at the right moment, and ensuring you’re not tying up too much cash in inventory.

Nail this balance, and you’ll set your startup up for steady, sustainable growth. Ignore it, and even the most promising startups can find themselves struggling to stay afloat.

So, in this guide, I’m going to break down everything you need to know about managing working capital for your startup. From calculating working capital, optimizing cash flow, and dealing with cash crunches, to leveraging technology and avoiding common mistakes, we’ll cover it all.

It’s not as scary as it sounds—once you get a handle on working capital, you’ll feel a lot more in control of your startup’s financial future.

1. Understanding What Working Capital Really Is

Let’s start at the foundation: What exactly is working capital? Think of it as the cash cushion your startup needs to handle daily expenses.

In its simplest form, working capital is the difference between your current assets (like cash, accounts receivable, and inventory) and your current liabilities (like bills, payroll, and loans due in the next year).

Working capital isn't just about having money—it's about having enough money, at the right time, to cover your short-term expenses. Positive working capital means you're in good shape and can cover your daily needs.

Negative working capital? Well, that's when things get hairy. It means you're running out of cash to pay the bills.

What Is Working Capital?

At its core, working capital = current assets - current liabilities. Your startup’s cash, accounts receivable (money owed to you), and inventory are considered assets.

On the flip side, any bills, loans, or expenses due within a year are your liabilities.

The Importance of Positive Working Capital for Startups

For startups, positive working capital is like having oxygen. It means your business has the cash to fund operations and grow. Without it, you’re running on fumes and may struggle to stay afloat.

Key Components - Current Assets vs. Current Liabilities

Understanding what counts as an asset versus a liability is important for keeping your working capital in check. Assets are things you can easily turn into cash (like invoices owed or inventory).

Liabilities are bills you need to pay soon.

The goal? Make sure you have more assets than liabilities on any given day.

2. Why Managing Working Capital is Critical for Startups

Managing working capital is essential because, in a startup, cash is king. You might be making tons of sales and hitting every growth target, but if you run out of cash to pay the bills, your startup could fail.

Cash Flow vs. Profitability

A lot of startups confuse cash flow with profitability. Just because you’re making a profit on paper doesn’t mean you have enough cash in hand.

For example, you might have sold a lot of products, but if you haven’t received payment yet, you could still struggle to pay your bills.

How Mismanaging Working Capital Can Kill a Startup

Mismanaging working capital is like driving a car without looking at the fuel gauge. You might be going fast, but eventually, you’ll run out of gas.

Many startups that fail didn’t go down because they weren’t making sales; they failed because they couldn’t manage their cash flow.

Startups vs. Large Companies - Different Working Capital Needs

Large companies have more flexibility with working capital—they often have lines of credit, established revenue streams, and tons of resources. Startups don’t.

That’s why managing working capital is so much more critical in the early days.

3. The Working Capital Formula Simplified

Now that we understand why working capital matters, let’s break down how to calculate it.

You don’t need an MBA to do this, but knowing the basic formula will help you keep tabs on your cash flow.

Working Capital = Current Assets - Current Liabilities

The math here is simple:

Take your current assets (things like cash, accounts receivable, and inventory), subtract your current liabilities (short-term loans, accounts payable, and other short-term expenses), and you get your working capital.

If that number is positive, you’re good. If it’s negative, you’ve got some work to do.

How to Calculate It for Your Startup

Let’s say you’ve got ₹50 lakhs in cash, ₹30 lakhs in unpaid invoices, and ₹20 lakhs in inventory. That gives you ₹1 crore in current assets.

Now, let’s say you owe ₹40 lakhs in bills and ₹30 lakhs on a short-term loan. That’s ₹70 lakhs in current liabilities. So your working capital is ₹30 lakhs (₹1 crore - ₹70 lakhs).

Ideal Ratios and Benchmarks for Healthy Working Capital

A quick way to see if your working capital is healthy is by using the current ratio, which is simply current assets divided by current liabilities.

A ratio above 1 is considered healthy, meaning you have enough assets to cover liabilities. If your ratio drops below 1, you might be in trouble and should take immediate steps to fix it.

4. Identifying Your Startup's Working Capital Cycle

Every startup has a working capital cycle—it’s essentially how long it takes to convert your resources into cash. Understanding this cycle is like mapping out your startup’s financial terrain.

Cash Conversion Cycle - What It Is and Why It Matters

The cash conversion cycle (CCC) is the time it takes to turn your startup’s investments (like raw materials or inventory) into cash. It's a measure of how efficiently you manage working capital.

In a perfect world, you'd pay for inventory today and sell it tomorrow, collecting cash instantly. But in reality, it takes time to sell products, invoice customers, and get paid.

Here’s the formula for the cash conversion cycle:

  • CCC = Inventory Days + Receivables Days - Payable Days

If your CCC is low or negative, that’s a good sign. It means you're converting resources to cash quickly.

Understanding the Operational Cycle

The operating cycle is closely tied to your cash conversion cycle. It tracks how long it takes for your business to buy inventory, sell it, and collect payments. If your operating cycle is long, it means your cash is tied up for extended periods, which could strain your liquidity.

How to Shorten Your Working Capital Cycle

To shorten the cycle, focus on:

  1. Selling inventory faster – This might mean better marketing or discounts to move products.
  1. Collecting payments quicker – We’ll talk more about optimizing accounts receivable next, but getting cash in faster is key.
  1. Extending payables – Delay payments to suppliers (without hurting relationships) to keep cash in the bank longer.

5. Optimizing Accounts Receivable for Better Cash Flow

Optimizing accounts receivable is all about getting the money owed to you faster. If customers take too long to pay, your cash flow will suffer, even if you’re making tons of sales.

Offering Favorable Payment Terms vs. Maintaining Liquidity

One of the balancing acts you’ll face is offering customers favorable payment terms while keeping cash flowing into your business.

For example, offering net-30 terms (meaning the customer has 30 days to pay) can help close deals but might hurt your liquidity if payments are delayed.

The trick is finding the sweet spot. You want payment terms that attract customers but also ensure you’re not left waiting months for the cash to come in.

Offering small discounts for early payments (e.g., 2% discount if paid within 10 days) can be a good incentive.

Incentivizing Early Payments from Customers

A simple way to speed up cash collection is by offering early payment discounts. You’ve probably seen it before—something like, 2/10, net 30, which means a 2% discount if paid within 10 days, or the full amount due in 30 days.

Yes, this means you give up a small percentage of your profit, but it can be worth it to get the cash faster. Plus, customers love a good deal, so it’s a win-win.

Leveraging Technology for Invoicing and Collections

You don’t want to be chasing customers down for payments. Leverage invoicing tools and software like QuickBooks, Zoho, or FreshBooks.

These systems automate invoicing, send reminders for overdue payments, and even allow customers to pay directly through the invoice.

The faster you send invoices and follow up on late payments, the faster cash flows into your startup.

These tools can also help you track which customers are habitually late, so you can be more strategic with them in the future.

6. Strategically Managing Accounts Payable

On the other side of the equation, you’ve got accounts payable, or what you owe to suppliers. Managing this strategically can keep your startup’s working capital healthy.

Negotiating with Suppliers for Better Payment Terms

Just like you set payment terms for your customers, your suppliers set terms for you. Here’s where negotiation skills come in handy.

Longer payment terms (like 60 or 90 days) give you more time to pay suppliers, keeping cash in your business longer.

The longer you can delay paying without penalties, the more cash you’ll have available to run your operations.

Timing Payments to Maximize Cash Flow

The timing of your payments can make a big difference. Don’t pay invoices early unless there’s a clear financial benefit (like an early payment discount).

Hold onto your cash until the due date—this keeps your working capital healthier.

Building Strong Vendor Relationships

Don’t forget, business relationships are two-way streets. If you’ve got strong relationships with your vendors, they’re more likely to be flexible with you during tough times.

Being open, honest, and communicative with suppliers can often lead to more favorable terms down the road.

7. Inventory Management - The Hidden Cash Trap

Inventory is like a double-edged sword. You need enough stock to meet customer demand, but too much of it can tie up your working capital.

Think of inventory as cash sitting on a shelf, just waiting to be unlocked.

Why Too Much Inventory Ties Up Working Capital

If your startup holds too much inventory, it's like parking money you could otherwise use for growth.

You’ve spent cash upfront to stock products, but until those products sell, that money’s stuck.

Worse, if your products are perishable or tech-based, they could lose value over time, hurting your margins even more.

Let’s say you have ₹50 lakhs worth of inventory sitting in your warehouse. Until you sell that inventory, that ₹50 lakhs is effectively frozen capital that you can’t use for other essential expenses like marketing or payroll.

Just-in-Time Inventory vs. Bulk Purchasing for Startups

The sweet spot is finding a balance between just-in-time (JIT) inventory and bulk purchasing.

With JIT, you only order inventory as you need it, which frees up working capital but increases the risk of stockouts (running out of products).

On the other hand, bulk purchasing can lower your per-unit costs, but it ties up more capital.

Startups often lean toward JIT to avoid having cash tied up in unsold goods, but the right approach depends on your business model and industry.

Tools and Strategies to Optimize Inventory Turnover

Managing inventory effectively doesn’t have to be a headache. You can use tools like Zoho Inventory, Unleashed, or TradeGecko to track stock levels, forecast demand, and manage reordering.

These platforms can even alert you when inventory is low, ensuring you’re not caught off guard with stockouts or excess inventory.

A key metric to watch is inventory turnover—how many times your stock is sold and replaced over a period.

Higher turnover means you’re selling goods faster and converting inventory into cash more efficiently.

8. Dealing with Unexpected Cash Flow Crunches

Let’s face it—no matter how carefully you manage working capital, there will be times when cash gets tight. Knowing how to handle these cash flow crunches will prevent your startup from getting derailed.

Building a Cash Reserve - How Much Is Enough?

You’ve heard it a thousand times: Cash is king. Having a cash reserve is crucial for riding out unexpected slowdowns, emergencies, or economic shifts. The question is, how much should you set aside?

A good rule of thumb is to have enough cash on hand to cover three to six months of operating expenses.

This buffer gives you breathing room to handle unexpected expenses, late payments from customers, or downturns in business without going into panic mode.

Identifying Early Signs of Cash Flow Problems

Prevention is better than scrambling for a solution. Early signs of cash flow issues include:

  • Growing accounts receivable (customers taking longer to pay)
  • Rising accounts payable (delaying your payments to suppliers)
  • Increasing reliance on credit or short-term loans
  • Overestimating future revenue (and underestimating expenses)

If you notice any of these signs, it’s time to act quickly. Tighten your collection efforts, delay discretionary expenses, and look at ways to increase revenue.

Short-Term Financing Options: Credit Lines, Invoice Factoring, etc.

When a cash flow crunch hits, you’ve got a few options to bridge the gap:

  1. Credit Lines – Having a business line of credit can provide flexible cash when you need it. Many startups arrange for credit lines even if they don’t need them immediately—it’s a safety net.
  1. Invoice Factoring – If customers are slow to pay, invoice factoring is a quick way to unlock cash. Essentially, you sell your unpaid invoices to a factoring company for an upfront percentage (usually 80-90%), and they collect the full amount from your customers. You lose a bit of profit, but gain immediate cash flow.
  1. Short-Term Loans – These can help in a pinch, but watch out for high interest rates. Only use this option if you’re confident that you’ll have the cash flow to pay it back quickly.

9. Improving Working Capital with Better Cash Flow Forecasting

Cash flow forecasting is like having a roadmap for your startup’s finances. It helps you see where potential cash shortfalls might occur, so you can adjust before hitting a wall.

How to Create a Reliable Cash Flow Forecast

To create a cash flow forecast, start by mapping out all your expected cash inflows (like sales, loans, or investments) and cash outflows (like salaries, rent, and inventory purchases) over the next 12 months.

Break it down month by month, and always be conservative with your estimates. Assume you’ll have more expenses and fewer inflows than expected—it’s better to be pleasantly surprised than painfully short.

Adjusting Your Forecast for Seasonality or Market Changes

Your cash flow isn’t static. It can fluctuate due to seasonality (e.g., higher sales during Diwali or year-end holidays) or market shifts (like new competition or regulatory changes). Regularly update your cash flow forecast to reflect these changes.

For example, if you run a D2C clothing startup, you might see a cash crunch post-holiday season when sales dip. Anticipating this allows you to prepare by cutting back on expenses or ramping up marketing to keep sales flowing.

Using Software and Tools to Automate Cash Flow Forecasting

You don’t need to build cash flow forecasts manually (or in Excel, unless that’s your thing). Use tools like Float, Pulse, or QuickBooks Cash Flow Planner to automate the process. These platforms pull data directly from your accounting software, making forecasting faster and more accurate.

10. How to Finance Your Working Capital Needs

At some point, your startup might need external funding to keep the wheels turning smoothly. Knowing when and how to finance your working capital needs can be the difference between thriving and barely surviving.

Bootstrapping vs. External Funding for Working Capital

First, there’s the eternal debate: bootstrapping vs. seeking external funding. Bootstrapping is all about using your own resources—personal savings, revenue, or reinvested profits. It keeps you in control but might limit how fast you can scale.

On the other hand, external funding can inject much-needed cash but comes with strings attached, whether it’s giving up equity or taking on debt.

So, when should you consider external funding for working capital? If your growth is being choked by cash flow limitations—like needing more inventory, hiring staff, or expanding operations—then it’s worth considering.

Venture Capital and Debt Financing for Working Capital

For fast-growing startups, venture capital (VC) can be a lifeline. VCs often invest in startups that show strong growth potential but need cash to fuel that growth. The upside is you get a big infusion of capital. The downside? You’re giving up equity and, to some extent, control.

If you want to keep your equity intact, consider debt financing. This includes options like business loans, lines of credit, or working capital loans. The risk here is obvious: loans must be repaid with interest, and missing payments could hurt your credit or even jeopardize your business.

Best Practices for Managing Borrowed Funds

Once you’ve secured financing, it’s crucial to manage that money wisely. A few tips:

  • Use it for growth, not day-to-day survival. If you’re borrowing to cover ongoing operational expenses without a growth strategy, that’s a red flag.
  • Budget carefully to ensure you can meet repayment terms.
  • Communicate with lenders or investors—keeping them in the loop shows professionalism and builds trust.

11. The Role of Technology in Managing Working Capital

Let’s face it—manually managing working capital can feel like trying to juggle fire. The good news? Technology can help you stay on top of cash flow, inventory, and payments with far less effort.

Tools for Managing Cash Flow, AR, AP, and Inventory

There are a bunch of great tools out there designed to help startups manage working capital. Here are some examples:

  • Cash flow: Use platforms like Float or QuickBooks Cash Flow Planner to forecast, track, and automate cash flow management.
  • Accounts receivable (AR): Tools like Invoicera or Zoho Books help you automate invoicing, send payment reminders, and track customer payments.
  • Accounts payable (AP): Use software like Bill.com or Xero to track and schedule payments to vendors, so you’re never late (or too early).
  • Inventory: If your startup has a lot of stock, software like Unleashed or TradeGecko can help you manage inventory levels and track turnover.

By centralizing your working capital management in one system, you’ll have better visibility into your financial health and be able to make data-driven decisions.

The Rise of AI and Automation in Working Capital Management

AI is no longer just a buzzword—it’s becoming a real game-changer for startups. AI-powered tools can analyze patterns in your cash flow, predict future shortfalls, and even recommend actions to improve liquidity.

For example, some AI tools can automatically adjust your payment schedules or suggest when to offer early payment discounts.

Plus, automation cuts down on manual tasks like tracking invoices, following up on late payments, or replenishing inventory.

This frees up your time to focus on growing your business instead of putting out financial fires.

Cloud-Based Accounting and Financial Software

Gone are the days of Excel spreadsheets or desktop accounting software. Cloud-based platforms like Xero, FreshBooks, and QuickBooks Online let you access real-time financial data from anywhere.

Not only do they help you track AR, AP, and cash flow, but they also integrate with other tools to give you a full 360-degree view of your startup’s finances.

And because everything’s in the cloud, your data is always up to date, and you can easily collaborate with your accountant or team, making working capital management far more seamless.

12. Metrics You Should Track to Manage Working Capital Effectively

You can’t manage what you don’t measure. Keeping an eye on specific metrics is key to staying on top of your working capital and avoiding nasty surprises down the road.

Days Sales Outstanding (DSO), Days Payable Outstanding (DPO), and Inventory Turnover

There are a few critical metrics that every startup should track:

  • Days Sales Outstanding (DSO): This measures how long it takes you to collect payments from customers. The lower your DSO, the better. A high DSO means you’re waiting too long for customers to pay, which ties up cash.
  • Days Payable Outstanding (DPO): This measures how long you take to pay your suppliers. A higher DPO means you’re holding onto cash longer, which is generally a good thing. But don’t stretch it too far or you’ll risk damaging vendor relationships.
  • Inventory Turnover: This metric shows how fast you sell through your inventory. A high inventory turnover rate means you’re converting stock into sales quickly, which is great for working capital. A low rate suggests cash is getting tied up in unsold goods.

Real-Time Tracking - Why It Matters and How to Do It

Real-time tracking is a game-changer. Imagine spotting a cash flow issue before it becomes a crisis—that’s what real-time monitoring allows you to do. Using cloud-based accounting tools and dashboards, you can monitor your working capital status, AR and AP aging, and cash flow trends in real time.

This helps you react faster to any red flags.

KPIs to Measure Working Capital Health

Along with DSO, DPO, and inventory turnover, here are a few other key performance indicators (KPIs) to monitor:

  • Current Ratio: As mentioned earlier, this is your current assets divided by current liabilities. A healthy ratio is above 1, but if it’s too high (say, above 2.5), you might be holding too much cash or not using your assets efficiently.
  • Cash Flow from Operations (CFO): This shows how much cash your core business activities generate. If your CFO is positive, you’re in good shape. If it’s negative, you may need to re-evaluate your business model or expenses.
  • Working Capital Turnover Ratio: This measures how efficiently you’re using your working capital to generate sales. It’s calculated by dividing your net sales by average working capital. A high ratio indicates you’re using your working capital efficiently to generate revenue.

13. The Growth vs. Working Capital Dilemma

Growing a startup is exciting, but it also comes with a hidden cost—growth can put massive strain on your working capital. The faster you scale, the more cash you need to fund day-to-day operations, inventory, and hiring.

Without a solid working capital strategy, rapid growth can quickly lead to a cash crunch.

How Rapid Growth Strains Working Capital

When you grow quickly, your expenses grow faster than your revenue. Let’s say you’re ramping up sales—great!

But now you need more inventory, more staff, and maybe even bigger office space or additional software tools.

Here’s the catch: you often have to pay for these things before you see the revenue from those sales.

This creates a gap between cash outflows (what you’re spending) and cash inflows (what you’re earning).

For example, if you run a D2C startup selling consumer electronics, each new order means more money in the future, but today you have to pay for raw materials, production, and shipping. If you don’t have enough working capital, this growth could actually hurt your cash flow.

Balancing Scaling and Liquidity

The key is to grow at a sustainable pace. You want to scale, but you also need to make sure you have enough working capital to support that growth.

One strategy is to focus on customer pre-payments or subscription models where you collect cash upfront.

This reduces the risk of running into liquidity issues as you grow.

Another option is to raise funding specifically for working capital during periods of rapid growth.

This might mean using a working capital loan, a line of credit, or even negotiating longer payment terms with suppliers to free up cash.

Avoiding Overexpansion Traps

Startups can fall into the trap of overexpansion—expanding too fast without considering the financial impact.

Before you expand into new markets, launch new products, or open new locations, ask yourself if your working capital can handle it.

Running out of cash halfway through an expansion can put your entire business at risk.

Growth is great, but strategic growth is what keeps your startup alive and well.

14. Building a Working Capital Strategy for Long-Term Success

Once you’ve got a handle on your working capital needs, the next step is to build a strategy that works for the long haul.

It’s not just about solving today’s problems but preparing for tomorrow’s opportunities and challenges.

How to Integrate Working Capital into Your Financial Strategy

Working capital shouldn’t be something you manage reactively—it needs to be woven into your broader financial strategy.

This means regularly reviewing your cash conversion cycle, DSO/DPO, and inventory turnover, and making sure they align with your growth plans.

For example, if you plan to launch a new product, how will that impact your inventory needs and cash flow? If you’re entering a new market, will you need to adjust your payment terms with customers or suppliers?

Treat working capital as an ongoing consideration in all your business decisions, not an afterthought.

Regularly Reviewing and Adjusting Your Working Capital Strategy

Your working capital strategy isn’t set in stone—it will evolve as your startup grows and your market changes. Regularly review your financials, cash flow forecasts, and KPIs to see if adjustments are needed.

You may need to tighten up your accounts receivable, renegotiate with suppliers, or secure additional financing.

Set a quarterly review process to assess your working capital position.

Are your customers paying slower than before? Is your inventory piling up?

These regular check-ins will help you course-correct before small problems turn into major cash flow issues.

Involving Your Team in Working Capital Management

Managing working capital shouldn’t fall solely on your shoulders as the founder. Your finance team, operations team, and even your sales team all play a role in keeping your working capital healthy.

For example:

  • Your sales team can help by encouraging customers to pay earlier or negotiating upfront payments.
  • Your operations team can ensure inventory levels are optimized and not tying up too much capital.
  • Your finance team can track AR, AP, and cash flow metrics, making sure everyone’s aligned.

By fostering a culture where everyone understands the importance of working capital, you’ll have more eyes on potential problems—and more people coming up with solutions.

15. Common Mistakes Startups Make When Managing Working Capital

Finally, let’s take a look at some common pitfalls that trip up startups when managing their working capital.

Knowing what to avoid can help you steer clear of the cash flow cliffs that have sunk many a startup.

Ignoring the Impact of Late Payments

One of the biggest mistakes startups make is ignoring late payments. You might be so focused on sales that you lose track of whether customers are actually paying on time.

Late payments can wreak havoc on your cash flow and working capital, leaving you scrambling to cover bills.

The fix? Have a strict collections process in place, and follow up with late-paying customers early and often.

Using software to automate payment reminders and offering early payment incentives can help ensure you get paid faster.

Overestimating Cash Inflows and Underestimating Expenses

It’s easy to get excited about projected sales numbers or incoming investment, but overestimating cash inflows can lead to disaster if those projections don’t pan out.

Always be conservative with your estimates—assume sales will be lower and expenses will be higher than you expect. This gives you a buffer if things don’t go as planned.

Similarly, underestimating expenses can lead to surprise cash flow shortfalls.

Make sure to account for hidden costs like software upgrades, marketing campaigns, or unforeseen operational expenses when planning your working capital needs.

Relying Too Much on External Funding Without a Backup Plan

External funding can help bridge working capital gaps, but relying too heavily on it without a backup plan is risky. Investors and lenders can pull back funding if your startup hits a rough patch or if the market shifts.

Always have a plan B, whether that’s a cash reserve, alternative financing options, or ways to cut costs in a pinch.

Your goal should be to gradually reduce your reliance on external funding as your startup matures, so you’re not constantly chasing investors or lenders to keep the lights on.

Conclusion

Managing working capital might not sound glamorous, but it’s the quiet force that keeps your startup moving forward. Think of it as your financial pulse—strong and steady, and your business can thrive. Weak or erratic, and things start to go sideways fast.

We’ve covered everything from understanding what working capital really is, to how you can optimize cash flow, manage accounts receivable and payable, and even navigate unexpected cash flow crunches. Armed with these tools and strategies, you’re no longer flying blind. You have the blueprint to keep your startup’s finances healthy and agile, even as you scale.

Remember, managing working capital is a balancing act—it’s about keeping enough cash on hand to run your operations smoothly while also ensuring you’re reinvesting in growth. It’s not a one-time thing, either. The startups that succeed long-term are the ones that regularly review and adjust their working capital strategies, especially as they grow and face new challenges.

So, take a deep breath, embrace the numbers, and keep your eye on that cash flow. By staying proactive and strategic, you’ll be ready to tackle the ups and downs of startup life—and position your business for sustainable success.

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